How we work.

Every team is unique. The path to peak performance involves developing the health of your team members and the health of your team processes. All teams can benefit from coaching and consulting, whether they at their peak and want to make their best better, or if things have gone wrong and they need some help in injury response, treatment and recovery.

 

Phase 1 - Gauge current team health

We have found that teams normally fall in one of 4 categories:

Healthy, high performing teams

The team performs at its peak consistently. Value is found in learning how to continually innovate and adapt to the changing needs of the congregation and community.

Unhealthy, high performing teams

The team can deliver peak performance, but doing so leaves team members drained and running the risk of burnout. Value is found in developing healthy individual and team habits that produce consistent peak performance.

Healthy, low performing teams

The team members are healthy and happy, but the standards of service given to God, the congregation and community are low. Value is found in developing clear and current goals and helping team members to overcome the ‘avoidance of accountability’ dysfunction.

Unhealthy, low performing teams

The team gets things done, but morale is low, team members complain about leadership and/or each other and the standard of service given to God, the congregation and community are low. Value is found in diagnosing underlying injuries or diseases in the relational makeup of the team and implementing an effective treatment plan.

 

Phase 4 - Review. Reset. Refocus.

Health delivers results.

The last phase is to measure of the effectiveness team health plan and to communicate the results to the stakeholders in your ministry.

The people you serve will feel the difference from health plan, but they may not know why things have improved. Phase 4 is to communicate What actions your team has taken, Why these actions have been necessary and How they have helped your ministry achieve the results it has. The team and the ministry stakeholders celebrate the benefits and the results together.

Lastly, the team refocuses upon the period ahead and the ministry continues in the disciplines that will deliver quality service to God and to the people He is calling the ministry to serve.

Phase 2 - Develop a team health plan

What does health look like for your team?

Healthy, high performing teams

If the team is already healthy and enjoying consistent peak performance, we will develop a plan that turns that tacit knowledge into explicit knowledge. Explicit knowledge can then be transferred to others throughout the team. In other words, we will teach you how to scale the experience.

Unhealthy, high performing teams

If the team is able to execute objectives well, but the levels of engagement in the team ebb and flow, then it is likely you have the right people in the wrong seats. We will develop a plan that gets team members engaged and fulfilled in their roles.

Healthy, low performing teams

If the team has great levels of connection with one another, but is performing well below its peak, it is likely that accountability is low. This is the fourth of Pat Lencioni’s The 5 Dysfunctions of a Team and is the most common.

Unhealthy, low performing teams

If the team is experiencing the results of long term dysfunction, we will work with you to develop a treatment and recovery plan which helps the team to become healthy again, or in some cases, healthy for the first time.

 

Phase 3 - Getting the results you want

Implementation.

Tailored team health plan

Co-lab will develop several options for your team to consider outlining our concepts, recommended interventions and methodologies.

In Phase 3 we implement the health plan. We can be very hands on, providing onsite training, meeting facilitation (in person or virtual) coaching and collaborative work, or we can have less engagement with your team. It all depends on what is going to deliver the best outcome for your church or ministry.

Whilst every team is unique, and there is no ‘one size fits all’ approach, Co-lab Consulting delivers results by focusing on the performance equation.

Healthy team members + Healthy team habits = Healthy team performance.

Your team cannot ‘perform’ its way to health. But once team members are healthy, and team habits are healthy, measurable healthy performance will come. We guarantee it.

 
 

The overall result: Your team. Performing at its peak. Consistently.